Get in Touch With Us
If something on this site has prompted a question — whether it is about how we compare casinos, a detail you think needs updating, or a topic you would like us to cover — this page explains how to reach us and what happens when you do.
How to Reach Our Team
Email is the most direct route. Every message is read by a real person, and we aim to reply within two working days. To help us get back to you faster, let us know the nature of your enquiry in the subject line — a quick description saves a round of back-and-forth.
Please write to us at [email protected]
What You Can Write to Us About
We hear from readers for all sorts of reasons. Here are the most common ones:
- Questions about our reviews — If something in our coverage of Australian online casinos is unclear, or you want to understand how we reached a particular verdict, ask us directly.
- Corrections and factual updates — Bonus terms change, casinos update their payment options, and conditions shift. If you have spotted something that looks out of date or inaccurate, we want to know. Accuracy matters to us, and reader flags are one of the ways we keep content current.
- Suggestions for coverage — Is there a casino, a payment method, or an aspect of online play in Australia that you think we should be looking at? We genuinely take reader suggestions on board when planning new content.
- Partnership and commercial enquiries — If you represent a brand and want to understand how our site works commercially, please introduce yourself and outline what you are proposing. We review all approaches, though editorial independence is not negotiable.
- Responsible gambling concerns — If you or someone close to you is finding online gambling difficult to manage, please mention this in your message. We will point you toward appropriate support services in Australia without delay.
What Happens After You Send a Message
We do not use automated responses in place of a genuine reply. When your message arrives, a member of the editorial team reads it and decides the best way to respond. Our target is two working days, though during periods of high volume it may take a little longer. Either way, you will always hear back from us.
About This Site and How We Work
Online Casinos is an independent comparison hub for adults in Australia researching where to play online. We review offshore casino sites available to Australian players, covering welcome offers, pokies and table game libraries, live dealer options, payment methods and licensing status. Our rankings reflect editorial assessment — commission arrangements with operators do not determine position or rating.
If something you have read here has shaped a decision you made — well or otherwise — we would like to hear about it. That kind of feedback is exactly what keeps a comparison site honest.
A Word on Our Editorial Standards
Every review on this site is based on research and verification rather than advertiser input. We do not invent offer terms, licence details or catalogue figures. Where information cannot be confirmed, we write around it rather than guess. If you believe we have published something that does not hold up, please tell us — with a link to the relevant page if you can — and we will look into it promptly.
We cover offshore casino sites that accept Australian players. For general guidance on how those sites are assessed and what distinguishes one from another, the rest of this site covers those questions in detail. If you are looking for a broader comparison, our editorial team has reviewed options across welcome bonuses, game range and banking to help narrow the choice.
We Look Forward to Hearing From You
Whether your message is a quick correction or a longer conversation, we are glad you took the time. Clear, honest reader feedback is one of the things that keeps independent comparison content worth reading.